Comment on Cuisinart MCP33-30HN MultiClad Pro Stainless 5-1/2-Quart Saute with Helper and Cover by TECK13.
What I really liked; perfect large size (12″),
I did call Cuisinart Customer service. I wanted to know if I exchanged the pan was the new one likely to warp but their completely robotic and unhelpful representative was unable to help at all. Truly disgraceful customer service. After that call I gave up, returned the pan, and ordered a dramatically more expensive All-Clad copper core 12″ saute pan and hope that their design, quality control, and customer service are at a much higher level.
I wanted to like this pan but I suspect the warping issue is a design flaw and not just a case of me buying a defective example of this product. Your results may differ but I’d recommend avoiding this particular pan, especially if you have a smooth/glass cook-top. I also add that other products in this line may be problem free, or even fabulous, but this large saute pan did not deliver.